Global Technical Support and Help Desk Services
SEI's technical support and help desk services provide business customers with a central point of contact for diagnosing and resolving problems with various computer-related hardware, software and information technology applications. Our call center competencies include support for point-of-sale (POS) systems, e-commerce applications, and diagnostic and testing tools for both franchisee and corporate locations across a range of industries, including quick service restaurants, automotive dealerships and industrial manufacturers.
What We Offer
SEI's service offerings are customized to align with each customer's technology infrastructure to provide fast and effective problem resolution and prevention.
Why SEI?
At SEI, our goal is to develop a strategic relationship with each customer, tailoring our support to their specific technology-based business needs, and delivering the highest-quality service. In this way, our customers can focus on what they do best—serve their own customers. This approach has resulted in many long-term relationships with our customers, some for several decades.
Key Statistics
Founded in 1969, customer support center operations began in 1988
24x7 global operations
18 languages supported
Customers in 147 countries and territories
5 customer support centers in the U.S., Europe, and China
Technical Help Desk